• ... Bewährtes bleibt. Nur noch besser. sycat IMS.
  • ... komplexe Sachverhalte transparent darstellen
  • ... eine klare transparente Linie – Prozessmanagement mit sycat
  • ... Selektion von Gewinnbringendem mit System
  • ... alles Andere geht ebenfalls nach System
  • ... der richtige Weg – Prozessmanagement mit sycat
  • ... Auftrieb durch integriertes Prozessmanagement
  • ... Interaktion gewinnbringender Standards
  • ... Maximierung wertschöpfender Tätigkeiten
  • ... Automatisierung von Standards für mehr Fortschritt
  • ... Perfektion – Bewährtes zum Erfolg führen
  • ... lokalisieren und eliminieren von Schwachstellen

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Services

Management system in the service sector

The core competences of companies in the service sector are placed in extensive, strategic and operative reorganisation of business processes in cohesion with qualifying employees, reducing costs and increasing customer loyalty. At the same time, this creates the base for a process oriented implementation of the IT infrastructure.

Additional competences are introduction of integrated management systems in accordance with diverse standards such as EFQM, DIN EN ISO 9001, TS 16949 QS 900, the implementation of recording web-based customer data and surveys or monitoring of process key performance indicators. The company further has extensive experience in the integrated It, quality, environmental and process-time/ cost analysis fields, as well as logistics and personnel knowledge management.

Consultations were conducted and process designs were implemented in the following industries, i.e.:

  • Education and advanced training
  • Tourist services / travel agents
  • Building management
  • Commerce
  • Hospitality
  • Telecommunication / network providers
  • Business consulting
  • Associations / organisations / corporations
  • IT service providers
  • Transportation
  • Airports
  • Tradeshow companies
Here you may view our references in the services sector.
 

References service

Introduction of an integrated quality management system

dl_referenz_panopaQuality management system based on process orientation at Panopa Logistik GmbH.

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