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The core competences of companies in the service sector are placed in extensive, strategic and operative reorganisation of business processes in cohesion with qualifying employees, reducing costs and increasing customer loyalty. At the same time, this creates the base for a process oriented implementation of the IT infrastructure.
Additional competences are introduction of integrated management systems in accordance with diverse standards such as EFQM, DIN EN ISO 9001, TS 16949 QS 900, the implementation of recording web-based customer data and surveys or monitoring of process key performance indicators. The company further has extensive experience in the integrated It, quality, environmental and process-time/ cost analysis fields, as well as logistics and personnel knowledge management.
Consultations were conducted and process designs were implemented in the following industries, i.e.: