Health care

Management system in the health care industry

The combination of demographic changes and limited budgets forces the health care industry to increase the process values more than any other economic sector. While performance and service volume as well as entitlement is on the rise, each facility must take measures to provide better results with the same amount of personnel. Based on this matrix, most hospitals, rehab clinics, care facilities medical assistance organisations and many more, contemplate reorganisation, quality management or process management projects, in an effort to pursue the goal to establish their processes as target oriented, low-risk and economical as possible.

If you are facing this dilemma as well, we can support you with our long-term experience! Due to our universal process and approach philosophy, we cater to a variety of industries, but also establish an industry focus on the health care industry. The standard software sycat for Process Management will provide you with a professional tool for process optimisation and organisational design. Our consulting services will support you in method and content and guide you through large and smaller projects.

Software for extensive process management

We are known first and far most as the provider of the sycat standard solution. Since the initial introduction in 1988, sycat Process Designer pro is one of the leading software solutions in the process design area. The numerous additional sycat functions enable you to design comprehensive process graphics and enhance it with important information regarding descriptions, process steps, necessary documents and weakness and improvement potentials etc. due to sycat’s database. The easy handling of sycat offers you extensive options, such as designing the actual processes with a focus on the target processes, establishing process-oriented organisation or quality management handbooks or displaying process directions and SOP in a simple and comprehensive form.  

In addition to sycat Process Designer pro the sycat product family features other modules that build on the thought of process management and provide additional capability characteristics for specific application purposes. sycat Document Manager provides extensive and dynamic document management. You can distribute and manage your sycat processes and the entire document structure in a personalised manner. An automated release workflow within the sycat document Manager provides a convenient review and release process to multiple parties.

In addition to our sycat standard solutions we also develop workflow management solutions for individual automation of business processes. Within the scope of binner IMS Process Engine we offer you an extensive service spectrum of individualised and standardised solutions. An especially high efficiency is achieved in administrative processes because documentation activities and notifications are eliminated due to extensive ADP support.

Consulting services for process optimisation

You can define the basis for diverse directions during characterising your business processes (i.e. patient admissions or discharges in clinics), including complete interdisciplinary actions and specific interfaces between the individual parties, as well as the document and information flow.

• Reorganisation – by reviewing your processes for objectives (effectiveness) and (economic feasibility) (efficiency) and assure the process-flow with a minimal use of resources. 
• New services – by identifying the requirement for larger restructuring measures or service areas in you current processes and planning these ventures in a process oriented manner.
• Quality management – by establishing the processes to comply with quality management requirements (i.e.  DIN EN ISO 9001).
• Risk management – by inspecting and assessing the processes for risk factors and implementing the respective risk preventing measures.

We will support you in the consulting business field based on your specific requirement, as well as the standard compliance prerequisites. Due to our long-term experience with many diverse projects in the health care sector we are able to develop a compact project design conforming to your goals and we will safely guide you through the project. Backed by our highly professional competence as qualified and trained project managers we will select adequate project management methods to ensure your success. In addition, our strong methods of process management and extensive documentation will guide you safely through all phases, from the aktual to the target process and assist you in implementing and sustainably securing the maximum value of your projects.

Current reference projects from the health care sector.